Privacy Policy EN

General informations

Date of last modification: 03/06/2021

For previous versions, please contact the owner and person responsible for the processing of personal data (hereinafter “the website”) collects some personal data of users who browse it.

According to Article 13 of the Swiss Federal Constitution and the federal provisions on data protection (Data Protection Act, DSG), every person has the right to the protection of their privacy and protection against the misuse of their personal data. The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

This information is drawn up on the basis of multiple legislative systems, including Article 13 of the Swiss Federal Constitution, the federal provisions on data protection (Data Protection Act, DSG) and Articles. 13 and 14 of Regulation (EU) 2016/679. The purpose of the same is to provide information on the methods, purposes, scope of communication, circulation, dissemination, timing and nature of personal data and rights of users and subjects who interact with the website regardless of the purpose of the connection.

This information only concerns the website, unless otherwise specified.

The website does not provide services to minors under the age of 18. In the case of requests made for or by minors, the parent, or whoever holds parental authority, must fill in the data requests.

Changes to this Privacy Policy

The owner has the right to modify this document by notifying users on this same page or, if foreseen and possible, through the contacts in his possession. The user is therefore invited to periodically consult this page. To confirm the actual modification, consult the date of the last modification indicated at the bottom of the page.

The owner will take care of collecting users’ consent again in the event that the changes to this document concern data processing for which consent is required.

Data protection declaration for SSL / TLS encryption

This website uses SSL / TLS encryption for security reasons and to protect the transmission of confidential content, such as requests you send to us as a website operator. You can recognize an encrypted connection by the fact that the browser address line changes from “http: //” to “https: //” and the padlock symbol in the browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Methods, places and times of the processing of the acquired data

Owner and manager of the processing of personal data

Galise Luciano

Via Pierino Tatti 3, 6500 Bellinzona

Places of maintenance of the acquired data

Users’ personal data are kept and processed in the owner’s operational and administrative headquarters, as well as in the webfarms where the servers that host the website reside, or on the servers that make the backup copies. Your personal data resides in Switzerland and Germany.

Retention times of the acquired data

In the case of data acquired directly through the website, the data are kept for 24 months following the completion of the service. Or until the consent is revoked.

In the event that the owner is obliged to keep personal data in compliance with a legal obligation or by order of authority, the owner can keep the data for a longer time, necessary for the obligations.

At the end of the retention period, the personal data will be deleted. After the deadline, it will no longer be possible to access your data, request its cancellation and portability.

Methods of processing the acquired data

The owner has designed an IT system suitable to guarantee security measures deemed suitable to prevent access, disclosure, modification, unauthorized cancellation, loss, misuse or falsification of personal data.

The processing takes place by our authorized personnel, using automated tools in compliance with current legislation and in compliance with the principles of correctness, lawfulness, transparency, protection of the user’s privacy and his rights, for the time strictly necessary for use. of the service. Our computer system is structured in such a way as to prevent data loss, illicit or incorrect use and unauthorized access.

The user has the right to obtain information regarding the security measures adopted by the owner to protect the data.

We would like to point out that data transmission over the Internet (eg when communicating by e-mail) can have security gaps. Complete protection of the data against access by third parties is not possible.

Access to data in addition to the owner

Only the owner and / or external subjects (such as third party IT service providers, web farms, communication agencies, complementary service providers) have access to personal data collected by If necessary, these structures are appointed by the data controller.

The user can ask the data controller at any time for an updated list of data processors.

Communication of any unwanted access to the Privacy Guarantor

Our IT system is monitored and controlled by technicians and systems engineers. This does not mean that, even if it is considered a remote possibility, there may be unwanted access. In the event that this occurs, the owner undertakes, as per GDPR, to notify the Privacy Guarantor within the terms established by law.

Types of data acquired

The website collects user data directly or through third parties. More details on the type of data collected for each service are specified in the dedicated sections of this privacy policy. The types of data collected automatically are:

  • IP address (anonymous)
  • Browser used and type of device used for connection
  • Web page of arrival (or origin), list of pages visited, path followed, visit time of each page and exit page
  • Date and time of the visit
  • In general, the technical navigation data

The latter are collected in an aggregate and anonymous form.

The website uses statistical tools to track user navigation, the analysis takes place through logs. It does not directly use cookies but can use cookies including third party services.

Personal data that could possibly, deliberately, voluntarily and optionally be provided by the user by filling in forms include (but the list is not exhaustive):

  • name surname,
  • telephone number
  • Email address
  • All data that will be entered in the text box of the contact form

The use of the contact form (s) to contact the owner of the website is not mandatory for navigation on the site but its use explicitly implies the agreement to be contacted. In the event that the user prefers not to communicate these data, the service will still be provided by the website.

The sending of e-mails, telephone calls or any contact between the user and the website owner via website data are optional but involve the subsequent acquisition and processing of the personal data provided. These relationships are no longer governed by this declaration but according to the owner’s company policies.

Before entering data of third parties on the website, the user must verify that they have the permissions and the legal basis. The site cannot be responsible for such types of abuse.

Each use of cookies is detailed in the Cookie Policy

Purpose of the processing of the acquired data

User data is collected by the owner for the following purposes:

  • provide technical and commercial information
  • provide quotes to users
  • contact the user
  • fulfill any legal obligations
  • respond to legal action
  • identify and protect yourself from abuse on the website (such as spam protection)
  • statistics and analysis of user behavior

The user can request clarifications from the data controller at any time on the purposes of each treatment.

Legal basis for the processing of the acquired data

The owner acquires personal data of users in the cases described below.

The treatment is necessary:

  • if the user has deliberately accepted the processing for one or more purposes
  • For pre-contractual relationships such as, for example, providing a quote or submitting a contract to the user
  • to provide a service to the user
  • So that the owner can fulfill a legal obligation
  • So that the owner can fulfill a task of public interest
  • So that the owner can fulfill an exercise of public authority
  • For the obligation, on the part of the owner, to carry out tasks of public interest
  • because the owner or third parties can pursue their legitimate interests.

The user can request clarifications from the data controller at any time on the legal basis of each treatment.

Specific details on the acquisition and use of personal data

To contact the user

Contact forms

Service Provider: The Web site

Purpose of the service: The user can fill in the contact / information request form (s), entering their data, thus explicitly consenting to their use to respond to requests of a nature indicated in the form header.

Personal data that could be collected: name, surname, email, telephone number and any other data the user chooses to enter in the boxes. The inclusion of any data in the contact form (s) represents explicit consent to its treatment.

Personal data collected: name, surname, e-mail address, other data entered by the user.

Place of processing: Germany

For statistics

These services are used by the data controller and third parties to analyze the traffic made by users on the website

The data acquired and the use of the same by third party services are regulated by the respective Privacy Policy to which please refer.

Google Analytics

Service Provider: Google, Inc.

Purpose of the service: web analysis service. This service collects user data (anonymously thanks to IP anonymization) to monitor and analyze the use of the website, generate reports and also use them for other Google services.

Collected data: anonymized IP address, usage data

Place of processing: Netherlands or United States (depending on the country from which you are connecting to the website).

Privacy Policy:


Google fonts

Service Provider: Google, Inc.

Purpose of the service: Display of fonts (character styles) other than the standard ones of the browser.

Collected data: usage data and those specified in the Google privacy policy.

Place of processing: Netherlands or United States (depending on the country from which you are connecting to the website).

Privacy Policy:

User rights

The user has all the rights provided for by art. 12 of the EU GDPR, the right to check, modify and integrate (rectify), delete their personal data by contacting the owner or in the case of third party services by accessing their websites as per the list.

Specifically, he has the right to:

  • Access: to know if the owner holds personal data relating to the user and what these data are (Article 15 Right to access)
  • Modify, supplement or correct inaccurate or incomplete personal data (Article 16 Right of rectification)
  • request the cancellation of one or part of the personal data kept if one of the reasons provided for by the GDPR exists (Right to Cancellation, 17)
  • Revoke your consent at any time
  • limit the processing only to part of the personal data, or completely revoke the consent to the processing, if one of the reasons provided for by the Regulation exists (Article 18 Right to limitation of processing)
  • receive or transfer to another owner a copy of all personal data held by the owner, in an organized common use format, and also readable by automatic device (Article 20, Right to Portability)
  • object in whole or in part to the processing of data if this occurred for reasons other than explicit consent. (Article 21 Right to object).
  • oppose the processing of data automatically or not for profiling purposes (so-called Consent) Users are reminded that they can oppose the processing of data used for advertising purposes, without providing any reasons
  • Propose a complaint to the supervisory authority or take legal action.

How a user can exercise their rights

The user can exercise his / her rights set out above by communicating a request to the data controller.

The request to exercise one’s right has no cost. The owner undertakes to process requests as quickly as possible, and in any case within one month.

The user has the right to lodge a complaint with the Personal Data Protection Authority.

Additional information on data processing

Defense in court

In case of recourse to the court for abuse by the user in using the website or the services connected to it, the owner has the right to disclose the user’s personal data. It is also obliged to provide the aforementioned data at the request of public authorities.

Request for specific information

The user has the right to request specific information from the data controller on the services available on the website and / or the collection and use of personal data.

Data collection for system logs and maintenance

The website and / or third-party services may collect the user’s personal data, such as the IP address, in the form of a system log. The collection of this data is linked to the operation and maintenance of the website.

Information not contained in this policy

The user has the right to request additional information not present in this Policy regarding the processing of personal data from the data controller at any time. The owner can be contacted via the contact details.

“Do Not Track” requests

“Do Not Track” requests are not supported by the website.

The user is invited to consult the Privacy Policy of the third party services listed above to find out which ones support this type of request.


Personal data (or data, or user data)

Personal data is information that identifies or makes identifiable, directly or indirectly, a person and that can provide information on his characteristics, his habits, his lifestyle, his personal relationships, his state of health, his situation. economic, etc ..

Usage data

The information that is automatically collected while browsing the website is used, both from the website itself and from the third party applications included in the site. Examples of usage data are the IP address and device and browser details (including geographic location) that the user uses to navigate the site, addresses in URI notation, server response codes, pages viewed and the duration of the user’s stay on the individual pages.


The person who uses the website.

It coincides with the interested party, unless otherwise specified.


Interested is the natural person to whom the personal data refer. Therefore, if a processing concerns, for example, the address or other data of Mario Rossi, this person is the interested party (Article 4, paragraph 1, point 1), of theEU Regulation 2016/679.

Responsible for the treatment (or responsible)

Responsible is the natural or legal person or public administration to whom the owner entrusts, even outside its organizational structure, specific and defined management and control tasks on its behalf for data processing (Article 4, paragraph 1, point 8) , of the EU Regulation 2016/679. The Regulation itself introduced the possibility that a manager may, in turn and under certain conditions, designate another so-called “sub-manager” (article 28, paragraph 2).

Data controller (or owner)

Owner is the natural person, public authority, company, public or private body, association, or legal person, etc., which takes decisions on the purposes, purposes, methods and means of processing (article 4, paragraph 1, point 7), ofEU Regulation 2016/679.


The website through which the personal data of users are collected and processed. In this case


The service offered by the website as indicated in the relative terms.

European Community (or EU)

Any reference relating to the European community extends to all current member states of the European Union and the European Economic Area, unless otherwise specified.


Cookies are Tracking Tools which consist of small pieces of data stored in the User’s browser.

View the Cookie policy

Date of last modification: 03/06/2021

Older versions available on request only